OPEN TO EA & VA ROLES — REMOTE

Jeremy Martin Tapia

Executive Assistant & Operations Professional

I keep executives' worlds calibrated — inboxes, calendars, KPIs, and the messy space in between — drawing on ten years directing live productions and monitoring quality control before I ever managed a calendar.

10+
Years across ops, QC & production
25%
Performance lift from my training
98%
Compliance accuracy, sustained
100+
Staff & volunteers I've trained
75+
Live events directed
Manila, PH —

01 · Log entry

Six titles. One signal.

Jeremy Martin Tapia JMT

Bay, Laguna, Philippines

I started behind a camera and a mixing board, directing live productions and building the marketing materials that put a message in front of a room. That job taught me that good production is invisible — the audience only notices when a cue is late or a slide is wrong.

I carried that instinct for invisible precision into operations: as a licensed financial advisor building trust one portfolio at a time, as an e-discovery analyst who couldn't afford a single misfiled document under court deadlines, as a quality control officer holding the line on compliance, and now as a talent manager building the training systems that made my team measurably better at their jobs.

What I bring to an executive's day isn't just calendar Tetris. It's a bias for building the system once so it never breaks quietly — and enough of a design eye to make that system something people actually want to use.

— Jeremy

Rather hear it from me?

Meet me before we meet

The fastest way to know whether we'd work well together is to hear me talk. No script, no edit — just who I am and how I'd support you.

02 · Frequency log

Where I've kept things running

  1. 2024 — 2026

    Talent Manager, Main QCD

    Cybertexex · Limassol, Cyprus

    • Oversee end-to-end performance, development, and engagement of Quality Control operators.
    • Direct feedback sessions, training initiatives, and evaluations to drive continuous improvement.
    • Built training programs that lifted employee performance by 25%.
    • Monitor KPIs and enforce quality standards to hit productivity targets consistently.
    • Use data analytics to spot skill gaps and improve workforce readiness.
  2. 2023 — 2024

    Quality Control Officer

    Cybertexex · Limassol, Cyprus

    • Ran tests and assessments on automated systems to protect data accuracy and integrity.
    • Held a 98% compliance rate across thorough system inspections.
    • Analyzed results against strict KYC/AML regulatory standards.
    • Wrote and maintained internal policy to keep data error rates near zero.
  3. 2022 — 2023

    E-Discovery Data Analyst

    Hikinex · California, USA

    • Handled highly confidential investigative data under strict legal compliance protocols.
    • Turned raw case data into clear executive summaries for legal counsel and stakeholders.
    • Delivered large-scale document production for litigation with zero-error, court-ordered deadlines.
    • Ran multiple concurrent projects without missing a deadline.
  4. 2021 — 2022

    Licensed Financial Advisor

    PruLife UK · Metro Manila, Philippines

    • Owned end-to-end client relationships with high-touch, executive-level financial planning.
    • Managed a diverse client portfolio with data-driven risk and asset-allocation guidance.
    • Built relationships strong enough to earn a 40% referral rate.
  5. 2018 — 2021

    Post & Live Production Director

    CCF Alabang · Metro Manila, Philippines

    • Directed end-to-end live event productions — logistics, equipment, and volunteer crews.
    • Owned technical QA for high-profile events, holding zero downtime.
    • Led a team of 20, keeping the room collaborative under live pressure.
  6. 2017 — 2018

    Product Consultant & Marketing Head

    CCF Alabang · Metro Manila, Philippines

    • Built marketing materials and executive-facing presentations for brand positioning.
    • Kept visual identity consistent across every internal and external channel.
    • Ran data-driven campaigns that grew lead generation by 30%.

03 · Instrument panel

What I run on

Executive Support

Calendar Management Inbox Management Project Management Implementing Procedures Executive Support

Operations & Data

KPI Reporting Performance Management Operations Optimization Data Refinement Data Security

Leadership

Organizational Leadership Team Mentorship

Creative & Comms

Multimedia Production Infographics Training Materials Video Editing Ads Marketing

Daily instruments

Tagalog — Fluent English — C1

04 · Signal, not noise

Beyond the inbox

Before operations, I was a working photographer and multimedia designer — twice champion of the ICC Multimedia Competition and a finalist in website development. That background isn't a side project; it's why the training decks, infographics, and KPI reports I build for a team don't just get read. They get understood.

  • 2× ICC Multimedia Champion · 2017 & 2018
  • Web Development Finalist · 2018
  • President · Multimedia Org, ICC
  • Associate, Multimedia Technology · ICC

05 · In their words

People I've worked with

I have seen Jeremy grow as a responsible, hard worker throughout the many years we worked together in our church organization. He started as a young teenaged volunteer serving in the audio-video ministry, and was eventually hired onto our media team while he was still a college student. He balanced school and work beautifully; despite his schedule and requirements, he consistently produced good, creative output. That is a testament to his work ethic.

His attitude was professional and exemplary, yet he remained teachable and open to new ways of doing things. He was always positive with a ready smile, even under deadline pressure, and being a team player, he easily got along with his workmates. Jeremy would be a very valuable asset to any organization blessed to have him.

Carla Cabrera Former Operations Head · CCF Alabang

Jeremy maintained excellent standards in both quality and efficiency throughout his work. His professional mindset and commitment to delivering results make him a valuable asset in any environment.

Jenny Edano Project Manager · Hikinex

TL Jeremy, you are a capable and effective leader. I'm at a loss for words when it comes to your support — you're so involved in everything. You consistently put us in trainings where we're weak, and whenever we make mistakes you ask for our side first, so you understand the reasons behind our actions. If we truly did something wrong, you explain and correct us, and make sure we understand everything, so we never feel embarrassed by our mistakes.

Winnie San Pedro Quality Operator · Main QCD

06 · Open channel

Ready when you are.

Tell me about the role and I'll tell you how I'd run your calendar, your inbox, and the systems behind them.

Download my CV